HELLO, MY NAME IS

Nam Nguyen

Enthusiastic Network Engineer

ngdd.nam@gmail.com

+84 368 034 467

Nam Nguyen

www.itbase.tv

About Me

I am an enthusiastic Network Engineer based in Viet Nam, with a rich experience of over 7 years in Networking & System Administrator for Wide-Area-Network and Enterprise Networks. Additionally, I am landing in Network Automation (DevNet) and Cloud Networking fields to level up myself.

Hobby ▶ Passion

I am a continuous learner & improvement who would love to share my knowledge and grow the community. In order to make the dream come true, I have established the Tech-Hub-Learner where I have been sharing my knowledge via articles and tutorials.

WHAT I DO

I handle the configuration, deployment, and testing of the global customer branches IPVPN and SD-WAN customers. Besides, I manage, maintain, and design small-medium secure, and stable Enterprise Networks and Systems.

NETWORK DESIGN

With years of experience in managing enterprise networks, I am a professional in IT infrastructure who designs and cooperates to get secure and resilient networks.

NETWORK ENGINEER

If you are looking for a Senior Network Engineer who’ll take over the various network devices configuration and testing, I am a well-established professional to help you with this.

TECH ADVISOR

If you are looking for a person who can help you to get started in the Information Technologies field, especially Networking and IT Administrator,
I am here to help you.

Skills

Networking and Security

Routing, Switching, Firewall, QoS
Cisco ISR1k, ISR4k, ASR1k, C8k
Juniper MX, EX, SRX
PaloAlto PA-3k, PA-VM

Software-Defined WAN

Cisco SDWAN Implementation, Deployment, and Design.

Servers and Virtualization

IBM 3650, Dell R340, R640
NetApp Storage 3650
Windows Servers, 10, 11
Linux CentOS, Ubuntu, RedHat
VMWare WS, ESXi

IT Administration

Microsoft Office 365 Admin
Microsoft Exchange Online Admin
Microsoft Defenders Admin
Microsoft AzureAD Admin
Microsoft MDM/ADM Admin
Microsoft ADS, DNS, NTP, DHCP
Linux Syslog, E-learning, Portal.

Programming & Scripting

Microsoft PowerShell
Linux Bash Shell
Python
TeraTerm Macro
UIPath RPA

My Experience

Network Engineer Leader

Directly assist and report to Manager and Director.
• Maintain, Improve Infrastructure, Systems, and Workflow.
• Responsibility as the 2nd Escalation point.
• Directly technical advisor.
• Leading Network and System team to achieve customer satisfaction by
• Ensure the provisioning phase of Layer2&Layer3 MPLS, Cisco SDWAN circuits configuration, and pre-testing.
• Handle global customer circuits maintenance and migration with minimum downtime and impact.
• Monitor and maintain Operations Center local systems to ensure 24/7 services.

2020-present

KDDI Viet Nam
Ho Chi Minh Global NOC

2017-2020

KDDI Viet Nam
Ho Chi Minh Global NOC

Senior Network & System Engineer

Responsibility for Global WAN Network Engineer
• Configuring and installing IPVPN networks Layer2&3 with Cisco and Junos devices.
• Performing tests and guaranteeing the Quality of Services(QoS)

Responsibility for IT Administrator
• Install, maintain, and implement IT infrastructures.
• Manage and proceed purchase of inventory related to hardware, software, and other IT supplies.
• ISO 27001 PIC of IT department.

Feb 2017- Jul 2017

FPT Information System

Network Engineer

(Term Contract)
• Providing support to transfer, install and deploy network devices for end customer LAN.
• Researching, deploying, report labs for Junos Security (SRX Series).
• Providing technical support for users onsite or remotely.

Mar 2016- Jan 2017

Mullenlowe VietNam

IT Officer

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Responding in a timely manner to service issues and requests.
• Providing technical support for users in other departments
• Setting up accounts for new users
• Setting up video/call conferences
• Repairing and replacing equipment as necessary

Projects

Implement the Cisco SDWAN Upgrade for 300+ WAN Edges.
• Technical advice during the project.
• Manage the process and integrate with the Global team.
• Managing, scheduling, and arranging human resources to complete upgrades following customer satisfaction with minimal downtime.

Leading International Edge Routers of MPLS Network Migration
• Plan, Implement over 50 Edges MPLS migration from Juniper(M1xx) to Cisco (ASR100x).
• Establish configuration templates, and procedures to lead the team to accomplish migration as scheduled with minimum downtime.
• Managing, scheduling, and arranging human resources to complete migration following customer satisfaction.
• Managing, scheduling, and arranging human resources to complete migration following customer satisfaction.

Expanding and Implementation New Server Room
• Establish complete configuration for 4 racks network devices to match requirement. (Cisco Layer 3, Layer 2 x10 | JunosSRX100,300 x4 | Palo Alto Firewall PA-3220 x2)
• Proceed hardware and software testing for 6 Dell EMS servers, establish Virtualization (ESXi7) with over 20 VMs on 2 NetApp HA storage.
• Coordinate with vendor for quotation comparison including joining and following vendor phase in construction. (Cabling, Trunking, Air Conditioner, UPS System,..)
• Establish workflow for migrating from the current system to the new one with minimum downtime.

Education

Hoa Sen University
2013 – 2017
Bachelor’s degree, Computer Systems Networking &Telecommunications
🥈Graduated salutatorian

Courses Completion

Contact me

ngdd.nam@gmail.com

+84 368 034 467

Nam Nguyen